Radiology company expands healthcare opportunities with advanced connectivity

“We must be careful with any new circuit, that its latency is low. That affects how fast it loads into our system. Spectrum Business fiber delivers low latency data that allows high resolution images to be processed quickly.” 

IT Operations Manager, Radiology Firm 

A national leader in radiology and diagnostic imaging performs over 10 million outpatient procedures annually. Offering services including mammography, ultrasound, CT scans and MRIs, the firm employs over 10,000 people, including more than 500 radiologists. 

To enable faster transmission of data-heavy images across their multi-state network, the company sought reliable, secure connectivity able to deliver images with minimal latency. 

“In our world, latency is key,” says their IT operations manager. “Images are so huge now, with the technology that we have. A single mammography exam can involve multiple cross-sectional images. It’s a constant push of images back and forth. We needed a partner who can give us high speed, low latency circuits.” They reached out to Spectrum Business for enterprise.

To enable fast delivery of high-resolution images to and from a key data center, as well as across multiple outpatient locations, Spectrum Business installed four Ethernet circuits. This is supported by a service level agreement guaranteeing 100% uptime. 

In just two years, the technology partnership has evolved to include over 80 Ethernet and Dedicated Fiber Internet (DFI) circuits.  

“We have changed the way we work to better serve our patients,” the IT operations manager notes. “Dedicated Fiber Internet is a diverse circuit we can use to move images and boost the signal strength of our patient WiFi. We also use its expanded digital capacity in storing and editing educational videos for our patients.” 

Whenever looking to open a new patient-scan facility, the IT operations manager immediately reaches out to Spectrum Business to learn what they can do to help with the transition. 

“Speed makes a huge difference for us,” he explains. “For example, when we are taking on a new project in an existing location, where a prior company is cutting the cord and not seeing patients anymore. We need to get in there fast and start putting our service into place, so people are getting the attention they need.”